Our Privacy Policy

We may collect data through contact forms, by using these forms you are accepting for us to use your data for the purposes stated. Window Wizard (Crewe) Ltd will only use this information to respond to your query. Any data collected will not be used for marketing purposes and the only contact you receive will be by the agreed method, i.e. phone, email or mail.  In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet i.e. computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, & other communication methods).

 

Please note we may share some of your details with subsidiaries or third-party partners in order to respond to your query effectively or to complete your job - this is with understanding that this data will not be used for any other purpose. Any information we collect will be used wholly for the service offered and held in accordance with UK and EU laws that apply.

 

Any information collected will be stored securely and held for the standard timings as per GDPR. At your request we are at liberty to share any information we may have relating to yourself and/or to wipe our records should you desire it, exceptions to this would be in the case where we are liable to hold your data for the purpose of offering a guarantee for a service we have provided and therefore will hold your data for the guarantee period and up to a further 6 months.

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We also maintain the right to keep record of invoices of the jobs we have done which may include your basic information as required by UK law for taxation purposes.

 

We will take reasonable precautions to protect your personal information from unauthorised access, loss, release or misuse. We may store your information in hard-copy or electronic format.

 

Our website features third-party logos and external links to their respective site, this is not an endorsement but validation of our credentials as well as access to further information.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us by email at: enquires@windowwizardltd.co.uk or send a letter to: 64 Bradfield Road, Crewe, CW1 3RB.